Growing with Benefits – The Best Loyalty Program in the Industry
At Aqua Gardening, we’re committed to providing a simple and effective way to introduce hydroponic and automatic gardening systems to homes across Australia. Get the most out of shopping online with our loyalty program “Growing With Benefits.”
Each dollar you spend with us allows you to collect 1 “drop”. You can start spending your drops immediately after your first purchase – there's no need to wait for a gift card.
How do I get my members discount?
Your members discount is applied when you log in to your account. You must log into your account before checking out, otherwise the discount will not be applied to your order. Please note: We can not apply this discount after you have checked out, so please make sure you are logged into your account when making purchases.
How long it will take to get my drops?
You will receive your drops immediately after you complete your purchase.
How can I redeem my drops?
Click here to see a step by step guide on how to redeem your drops in-store and online, it is as easy as going to the checkout and apply your credit.
When will my drops expire?
Never! If you earned a drop, it's yours until you decide to spend it - there are no time limits!
When do you assess my membership tier?
As soon as you sign up as a customer, you will be put into the "Seed" membership tier.
After this, you will be automatically upgraded to the "Seedling", "Leaf" or "Flower" membership tier depending on your total spend in the past 12 months.
Seedling - Total spend in the past 12 months: $500 to $2,500
Leaf - Total spend in the past 12 months: $2,500 to $5,000
Flower - Total spend in the past 12 months: $5,000 or more
It takes around 24 hours for your membership tier to change. So once you have spent enough to qualify for the next level, you will get access to all the benefits of the next level within 24 hours.
The status of all "Seedlings", "Leaf" and "Flower" members is assessed automatically based on the past 12 months spend.
How can I access the exclusive training videos?
Exclusive training videos are available to customers who are in the Seedling, Leaf, or Flower membership tiers.
1. First log in to your Aqua Gardening account here.
2. Next navigate to our video section located in the Learning Hub.
3. At the bottom of each video category, you will find videos that are exclusive to you. Enjoy!