We use Courier’s Please, Fastway Couriers and TNT Express.
We cannot guarantee which courier we will use or whether Fastdrop or other courier services will be available for your order.
You receive SMS notification updates on the whereabouts of your package if you have provided a mobile phone number.
In the case that your location is not serviced by these couriers, we will use another service (including Australia Post) that delivers to your location.
In some cases, including small towns, the delivery will go to their nearest depot or a designated collection point in the closest town. Unfortunately this is the policy of the transport companies and couriers - sometimes delivery is not possible to your actual address.
Note: You must supply a street address for courier delivery. We will request your street address (and any additional shipping cost) if a PO Box is provided with the courier delivery option.