In certain cases and with certain items our shipping calculator may not give you a shipping quote. For example if a product is bulky, eg. preformed ponds or full sized kits, or if you live outside our regular courier zone.
This does not mean we can't ship to you, it just means we will need to get a special quote from the courier, as this will be cheaper for you.
Please place your order as a quote and contact us via email with your quote number. We will then send you a quote for the shipping of your order.