Online Only products are labelled "Online Only" on the product image when viewing the product page. They will also show "In Stock - Online Only - Not Available in Store on the product."
Aqua Gardening is establishing more locations to dispatch products from, so we can offer more products and get them to our you faster. Online Only products are sent from another warehouse, and are only available to see on our website, not in store. We are aware that many customer's may still want to pick up the goods in person after purchasing in our store - read on below on how to do this.
Online Only products:
- Are not available to see in store before purchasing.
- Are ordered especially for you and therefore will not be eligible for our 60 days change of mind return policy.
- In some cases, you may be able to return a special order item for a restocking fee of 20%
- Are usually dispatched within 1 business day.
- Cannot be shipped to PO Boxes, Parcel Lockers, or Australia Post shops - find out more here.
How can I pick up an Online Only product from Aqua Gardening in Brisbane?
Online Only products can be sent to Aqua Gardening's Brisbane Showroom for pickup, but there is likely to be a shipping fee. Please see our guide to Free Shipping to determine how to get Free Shipping for an Online Only product sent to Aqua Gardening - the same terms apply.
What shipping address do I use for an Online Only product picked up from Aqua Gardening?
We suggest using this address in the Delivery Address details to get your order sent to the right place:
Name: Your name
Company: Aqua Gardening
Street: Unit 3, 4 Billabong Street
When the order arrives to Aqua Gardening you will be alerted with the courier or post update to tracking via email, You can then come down to our Brisbane showroom to pickup your order.